Lyynks Music Customer Service and Support

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Knowledge Base

  1. Analytics 

    1. How Do I access my channel’s analytics?
    2. What analytics information is available to me?
  2. Channel Account Settings 

    1. How do I access my channel settings?
    2. How do I update my channel’s basic information?
    3. How do I replace my profile image?
    4. Can I change my channel’s name?
    5. How do I know if my channel is visible to my fans?
  3. Channel Builder 

    1. How do I display a lineup for an upcoming festival?
    2. How do I display artists on my record label channel?
    3. How do I post a bio to my channel?
    4. How do I control the contact information displayed on my channel?
    5. How do I add links to social media accounts on my channel?
  4. Communication Tools 

    1. Can I view an archived list of my published news posts?
    2. How do I schedule a news post for the future?
    3. How do I add media to my news post?
    4. How do I add a News post to my channel?
    5. What is the News feature?
  5. Content Manager 

    1. How do I display sponsor and partner logos on my festival channel?
    2. How do I edit the photos of my Featured Slideshow?
    3. How do I add a featured slideshow to my channel’s home page?
    4. In what order will my photo galleries display on my channel?
    5. How do I rearrange the order of videos on my channel?
  6. Glossary 

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  7. Merchandise 

    1. How do I track my merchandise sales?
    2. How do I add tags to my merchandise items?
    3. How do I delete merchandise from my channel?
    4. How do I edit merchandise items on my channel?
    5. How do I add merchandise items to my channel?
  8. Payouts 

    1. Can I control what percentage each payee receives?
    2. Can I request a manual payout?
    3. When will I receive a payout?
    4. How do I view my channel’s revenue?
    5. How do I delete payees?
  9. Tier Subscriptions 

    1. How do I change tiers?
    2. How do I update my tier billing information?
  10. All articles 

    1. New Article
    2. Video/Image section
    3. How do I access my channel settings?
    4. How do I change tiers?
    5. How Do I access my channel’s analytics?
    82 articles 

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